Shipping policy

Thank you for shopping with Vela! We want to be fully transparent about our shipping process.

All orders are processed within 1–3 business days. Once shipped, please allow 7–20 business days for delivery depending on your location. You will receive a tracking number via email once your order has been dispatched.

Please note that delivery times may vary due to customs clearance, holidays, or carrier delays outside our control.

If you have not received your order within 25 business days, please contact us at vela12384@outlook.com and we will make it right.